FAQ

  • Why am I not getting the range I used to?
    Charge the battery for 24 hours to balance the battery cells.
  • The Bike is on but the PAS (Pedal Assist System) isn't working.
    Bring the bike to a complete stop. Turn it off and turn it back on. When the bike is turned on, it must be in a stationary position to calibrate.

Basic Diagnostic